Below are guideline(s) to add a new Credit Note to Customer from Cash Receipt :

Step 1: Go Sales >> Credit Note To Customer

Step 2: Choose Customer >> double click the customer name box >> choose bank account >> click “OK” >> click “Select Detail”

Step 3: Choose “Outstanding Cash Sales” >> click “Refresh” >> tick the sales >> click “Use”

Step 4: Go to “Detail” >> click “Edit Item” >> choose between Normal, Deduct Stock or Give Discount >> click “Add Item”

Step 5: Go to Footer >> key in remark >> click “Add New”

N/B: Remark is a compulsory field in GST format.