Below are Guideline(s) on How to Entry and Match Over payment from Customer

Step 1: Create Official Receipt 

1. Go to OR
2. General Ledger
3. Select Bank Account
4. Select Sub-ledger (Debtor Code)
5. Key In Paid Amount then Add Item
6. Add New

Step 2. Create Payment Voucher to Customer

1. Go to PV
2. General Ledger
3. Select the bank account if you pay by cash select Cash in Hand
4. Select Sub-ledger (Debtor code)
5. Key in the amount that want to payback to Customer then Add Item
6. Add New

Step 3: Matching Receipt

Go to Cash Book > Match Receipt > Match Receipt By Customer

1. Select the Customer Code
2. Click Receipt/Credit Note
3. Select the OR then use
4. Apply the amount
5. Match