{"id":2790,"date":"2020-01-14T10:18:19","date_gmt":"2020-01-14T03:18:19","guid":{"rendered":"https:\/\/www.support.skybizglobal.com\/?p=2790"},"modified":"2020-01-14T10:45:02","modified_gmt":"2020-01-14T03:45:02","slug":"ins_printer_troubleshoot","status":"publish","type":"post","link":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/","title":{"rendered":"Troubleshoot Printer"},"content":{"rendered":"<h4><strong><span style=\"color: #3498db;\">Below are guideline(s) to troubleshoot printer unable to print :<\/span><\/strong><\/h4>\n<ol>\n<li>Go to &#8220;<strong>Start<\/strong>&#8221; menu and search &#8220;<strong>View devices and printer<\/strong>&#8221; and click on it.<\/li>\n<li>\n<p><div style=\"width: 420px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full\" src=\"https:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg\" width=\"410\" height=\"370\" \/><p class=\"wp-caption-text\">View devices and printers<a href=\"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg<\/a><\/p><\/div><\/li>\n<li>Assumed printer &#8220;<strong>XP-80C<\/strong>&#8221; is your printer and right click &#8220;<strong>Printer Properties<\/strong>&#8220;<\/li>\n<li><strong>Delete pending printing job<\/strong>. Press &#8220;<strong>Ctrl+A<\/strong>&#8221; and Press &#8220;<strong>DEL<\/strong>&#8220;<\/li>\n<li>Check status printer is <strong>Offline\/Online<\/strong> and Un-tick &#8220;<strong>Printer Offline<\/strong>&#8220;.<\/li>\n<li>\n<p><div style=\"width: 1350px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full\" src=\"https:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer.jpg\" width=\"1340\" height=\"486\" \/><\/a><p class=\"wp-caption-text\">Printer Properties<\/p><\/div><\/li>\n<li>Click Printer Properties&gt;&gt;<strong>Ports<\/strong>. It will shown all available <strong>USB001<\/strong>, <strong>USB002<\/strong>, <strong>USB003<\/strong>, <strong>USB004<\/strong>, etc<\/li>\n<li>\n<p><div style=\"width: 1353px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer2.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full\" src=\"https:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer2.jpg\" width=\"1343\" height=\"571\" \/><\/a><p class=\"wp-caption-text\">Printer Properties &#8211; Ports<\/p><\/div><\/li>\n<li>Do some troubleshoot at this time. Tick &#8220;<strong>USB001<\/strong>&#8221; and click apply and test print.<\/li>\n<li>If it is fail to print out, do same step i.e. Tick &#8220;<strong>USB002<\/strong>&#8221; and click apply and test print.<\/li>\n<li>If it is fail to print out again, do same step i.e. Tick &#8220;<strong>USB003<\/strong>&#8221; and click apply and test print.<\/li>\n<li>Do it all port until it found <strong>compatible<\/strong> <strong>port<\/strong> for your printer.<\/li>\n<li>All above step, applicable for all kind of printer include <strong>barcode<\/strong> printer.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Powered By<\/strong> : <a href=\"https:\/\/www.skybiz.my\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #3498db;\"><strong>SKYBIZ \u00ae \u00a0Beyond Cloud \u2122<\/strong><\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Below are guideline(s) to troubleshoot printer unable to print : Go to &#8220;Start&#8221; menu and search &#8220;View devices and printer&#8221; and click on it. Assumed printer &#8220;XP-80C&#8221; is your printer and right click &#8220;Printer Properties&#8220; Delete pending printing job. Press &#8220;Ctrl+A&#8221; and Press &#8220;DEL&#8220; Check status printer is Offline\/Online and Un-tick &#8220;Printer Offline&#8220;. Click Printer ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2790","post","type-post","status-publish","format-standard","hentry","category-installation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Troubleshoot Printer - SKYBIZ Cloud ERP Support<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot Printer - SKYBIZ Cloud ERP Support\" \/>\n<meta property=\"og:description\" content=\"Below are guideline(s) to troubleshoot printer unable to print : Go to &#8220;Start&#8221; menu and search &#8220;View devices and printer&#8221; and click on it. Assumed printer &#8220;XP-80C&#8221; is your printer and right click &#8220;Printer Properties&#8220; Delete pending printing job. Press &#8220;Ctrl+A&#8221; and Press &#8220;DEL&#8220; Check status printer is Offline\/Online and Un-tick &#8220;Printer Offline&#8220;. Click Printer ..Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/\" \/>\n<meta property=\"og:site_name\" content=\"SKYBIZ Cloud ERP Support\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-14T03:18:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-01-14T03:45:02+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg\" \/>\n<meta name=\"author\" content=\"Technical 1\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Technical 1\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/\"},\"author\":{\"name\":\"Technical 1\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/#\\\/schema\\\/person\\\/fbf8363b58da4cbb4f5387de1113725c\"},\"headline\":\"Troubleshoot Printer\",\"datePublished\":\"2020-01-14T03:18:19+00:00\",\"dateModified\":\"2020-01-14T03:45:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/\"},\"wordCount\":197,\"image\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/skybizglobal.com\\\/ticket\\\/kbimage\\\/k_troubleshoot_printer_controlpanel.jpg\",\"articleSection\":[\"Installation\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/\",\"url\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/\",\"name\":\"Troubleshoot Printer - SKYBIZ Cloud ERP Support\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/skybizglobal.com\\\/ticket\\\/kbimage\\\/k_troubleshoot_printer_controlpanel.jpg\",\"datePublished\":\"2020-01-14T03:18:19+00:00\",\"dateModified\":\"2020-01-14T03:45:02+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/#\\\/schema\\\/person\\\/fbf8363b58da4cbb4f5387de1113725c\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#primaryimage\",\"url\":\"http:\\\/\\\/skybizglobal.com\\\/ticket\\\/kbimage\\\/k_troubleshoot_printer_controlpanel.jpg\",\"contentUrl\":\"http:\\\/\\\/skybizglobal.com\\\/ticket\\\/kbimage\\\/k_troubleshoot_printer_controlpanel.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/ins_printer_troubleshoot\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshoot Printer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/#website\",\"url\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/\",\"name\":\"SKYBIZ Cloud ERP Support\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/#\\\/schema\\\/person\\\/fbf8363b58da4cbb4f5387de1113725c\",\"name\":\"Technical 1\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4ce674a0c926e5113604f7e88376c6daaa9444ad11c917d25ce40c79ad6602d8?s=96&d=blank&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4ce674a0c926e5113604f7e88376c6daaa9444ad11c917d25ce40c79ad6602d8?s=96&d=blank&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4ce674a0c926e5113604f7e88376c6daaa9444ad11c917d25ce40c79ad6602d8?s=96&d=blank&r=g\",\"caption\":\"Technical 1\"},\"url\":\"https:\\\/\\\/aisupport.skybizglobal.com\\\/skybizclouderp\\\/author\\\/technical1\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Troubleshoot Printer - SKYBIZ Cloud ERP Support","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Troubleshoot Printer - SKYBIZ Cloud ERP Support","og_description":"Below are guideline(s) to troubleshoot printer unable to print : Go to &#8220;Start&#8221; menu and search &#8220;View devices and printer&#8221; and click on it. Assumed printer &#8220;XP-80C&#8221; is your printer and right click &#8220;Printer Properties&#8220; Delete pending printing job. Press &#8220;Ctrl+A&#8221; and Press &#8220;DEL&#8220; Check status printer is Offline\/Online and Un-tick &#8220;Printer Offline&#8220;. Click Printer ..Read more","og_url":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/","og_site_name":"SKYBIZ Cloud ERP Support","article_published_time":"2020-01-14T03:18:19+00:00","article_modified_time":"2020-01-14T03:45:02+00:00","og_image":[{"url":"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg","type":"","width":"","height":""}],"author":"Technical 1","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Technical 1","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#article","isPartOf":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/"},"author":{"name":"Technical 1","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/#\/schema\/person\/fbf8363b58da4cbb4f5387de1113725c"},"headline":"Troubleshoot Printer","datePublished":"2020-01-14T03:18:19+00:00","dateModified":"2020-01-14T03:45:02+00:00","mainEntityOfPage":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/"},"wordCount":197,"image":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#primaryimage"},"thumbnailUrl":"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg","articleSection":["Installation"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/","url":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/","name":"Troubleshoot Printer - SKYBIZ Cloud ERP Support","isPartOf":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/#website"},"primaryImageOfPage":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#primaryimage"},"image":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#primaryimage"},"thumbnailUrl":"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg","datePublished":"2020-01-14T03:18:19+00:00","dateModified":"2020-01-14T03:45:02+00:00","author":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/#\/schema\/person\/fbf8363b58da4cbb4f5387de1113725c"},"breadcrumb":{"@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#primaryimage","url":"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg","contentUrl":"http:\/\/skybizglobal.com\/ticket\/kbimage\/k_troubleshoot_printer_controlpanel.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/ins_printer_troubleshoot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/"},{"@type":"ListItem","position":2,"name":"Troubleshoot Printer"}]},{"@type":"WebSite","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/#website","url":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/","name":"SKYBIZ Cloud ERP Support","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/#\/schema\/person\/fbf8363b58da4cbb4f5387de1113725c","name":"Technical 1","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/4ce674a0c926e5113604f7e88376c6daaa9444ad11c917d25ce40c79ad6602d8?s=96&d=blank&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4ce674a0c926e5113604f7e88376c6daaa9444ad11c917d25ce40c79ad6602d8?s=96&d=blank&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4ce674a0c926e5113604f7e88376c6daaa9444ad11c917d25ce40c79ad6602d8?s=96&d=blank&r=g","caption":"Technical 1"},"url":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/author\/technical1\/"}]}},"_links":{"self":[{"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/posts\/2790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/comments?post=2790"}],"version-history":[{"count":9,"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/posts\/2790\/revisions"}],"predecessor-version":[{"id":2799,"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/posts\/2790\/revisions\/2799"}],"wp:attachment":[{"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/media?parent=2790"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/categories?post=2790"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aisupport.skybizglobal.com\/skybizclouderp\/wp-json\/wp\/v2\/tags?post=2790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}